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D&V Support Portal

 

The D&V Support Portal provides information on support procedures, knowledge base articles, product downloads, manuals and news.  It’s also where you can submit, update and track your support requests.

Getting started with D&V Support is easy; simply create a login using the e-mail address that you use to communicate with D&V Technical Support.

 

Creating a User Login:

  1. Visit the D&V Support Portal page
  2. Click on "Sign up"
  3. Enter your Name and E-mail address
  4. Follow the link sent you E-mail Inbox to create a login password

Submitting a Support Request:

  1. Login using your E-mail and password
  2. Click on "Submit a request" on the top-left of the page
  3. Enter your “Subject”, “Description” of issue and attach any relevant pictures or files

Updating or Viewing your Support Request:

  1. Click on “My activities”
  2. Select your support request from the list